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Lisbon /Av. Engenheiro Duarte Pacheco 15/EPIC SANA Lisboa Hotel
Reality Index 84 · from 3819 reviews

EPIC SANA Lisboa Hotel

Av. Engenheiro Duarte Pacheco 15, Lisbon
Book with confidence live photos · 1 9.3 platform · 3819 reviews ▼ 10% vs platform ⚠ Reviews mention serious issues — worth reading ⚠ Unusual review pattern — worth a closer look
Best for: groups (9.5) · weaker for: business trips (7.3)

About

Luxurious Accommodations and Dining Experience
The EPIC SANA Lisboa Hotel offers elegant rooms and suites with stunning city views, complemented by the award-winning restaurant Flor-De-Lis, serving a coveted brunch experience.

Spectacular Rooftop and Event Facilities
Guests can enjoy the urban Lounge Terrace & Bar Scale for afternoon tea, and the breathtaking rooftop bar Upscale with an infinity pool lounge. The hotel also boasts an impressive 2,229 square meter Congress and Event Center for all types of meetings and events.

Wellness Oasis and Convenient Location
Enhancing guest experience is the SAYANNA WELLNESS & SPA, a 1,700 square meter urban retreat with various treatment rooms, lap pool, fitness center, and more. With proximity to key attractions and the airport, EPIC SANA Lisboa Hotel promises a memorable stay. Book now for an unforgettable experience!

Practical information

15:00
Check-in from
12:00
Check-out until
children welcome
no pets

Amenities

Health or beauty spa nearbyElectric bicycle charging stationFitness facilities (surcharge)ParkingNon-smoking roomsAir conditioningSwimming poolRestaurantRoom serviceTerraceFamily roomsLift / ElevatorLuggage storageSafety deposit boxFax/photocopyingSoundproof roomsFacilities for disabled guestsIroning service

What the index is built from

guest signals
3819
reviews from real guests
1
live photos from guests

Category ratings

Cleanliness 8.4
Service 9.9
Location 9.4
Room Quality 9.4
Amenities 9.4
Value for Money 8.4
Food and Beverage 9.4
Overall Experience 9.9

What guests say

From real reviews — not a paraphrase, not invented. Machine-translated if the author didn’t write in English.
✓ WHAT THEY PRAISE
✓ Excellent service✓ Comfortable rooms✓ Great location✓ Delicious food

5* Hotel with 5* staff, a pleasure staying at this hotel. From check-in staff to and especially the breakfast crew a thank you your professional approach with a smile and nothing is to much trouble, well done. If I ev…

Breakfast amazing. Hotel beautiful with 5 star touches throughput.

Overall we were happy with our stay, especially the cleanliness of the hotel and most of the staff interactions. The breakfast staff were generally very accommodating, though one gentleman openly criticized another w…

The hotel was exceptional in every way, and in particular the service from everyone we encountered was way above expectations! I highly recommend the EPIC SANA Lisboa Hotel, and based on this experience all of the EP…

⚑ WHAT THEY COMPLAIN ABOUT
⚑ Cleanliness issues⚑ High prices for parking and services
84
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